Privacy Policy

Effective Date: July 10, 2026

BitFlinger LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use Bitflinger TV and our related applications and services (the "Service"). Bitflinger TV is a streaming aggregator that helps you browse, filter, and organize titles across the streaming services you already use.

Information We Collect

Account Information. When you sign in with Google or with Sign in with Apple, we receive your name and email address and a unique identifier from that provider, which we use to create and secure your account. If you use Apple's "Hide My Email" feature, we receive only a private relay email address and never your real email address.

Subscription Information. If you purchase a subscription, the transaction is processed by the Apple App Store or Google Play. We receive your subscription status (for example, trial, active, or expired) so we can provide access to paid features. We do not receive or store your payment card or banking details.

Your Content and Preferences. We store the content you create in the app — such as your watchlists, media lists, filters, selected sources, theme and appearance settings, and setup choices — so we can sync them across your devices.

Usage Data. We use Google's Firebase Analytics to collect information about how you interact with the Service — such as features used, screens viewed, and events like starting a free trial or purchasing a subscription — along with a Firebase-generated app-instance identifier and basic device details. We use this to understand usage, operate and improve the app, and measure the performance of our own marketing. This includes reporting conversion events to Google Ads and, on Apple devices, Apple's privacy-preserving SKAdNetwork. We do not sell this information, show you third-party advertising inside the app, or allow these providers to use it to build cross-app advertising profiles of you.

Device Information. We collect basic device information such as device type, operating system, app version, and language for compatibility, security, and support purposes.

What We Do Not Do

  • We do not sell, rent, or trade your personal information to third parties.
  • We do not serve you third-party advertising inside the app, and we do not build advertising profiles of you or track you across other companies' apps for advertising. We use analytics only to understand usage and measure our own marketing.
  • We do not collect your precise location, contacts, photos, or other personal files.

How We Use Your Information

  • To create your account and sign you in securely
  • To sync your watchlists, lists, filters, and preferences across your devices
  • To provide personalized browsing and recommendations based on your choices
  • To process and validate your subscription and provide access to paid features
  • To operate, maintain, troubleshoot, and improve the Service
  • To provide customer support and respond to your requests
  • To protect the security and integrity of the Service and comply with the law

Sign in with Apple and Google

The only personal information we request from these sign-in services is your name and email address. Sign in with Apple lets you keep your email address private from us through Apple's private email relay. You can revoke an app's access to Sign in with Apple at any time in your device settings under your Apple Account, and you can manage Google account access in your Google Account settings.

Service Providers and Third Parties

We share information only as needed to operate the Service, with providers who are bound to protect it:

  • Cloud hosting and infrastructure: Amazon Web Services hosts our servers and database.
  • Authentication: Google and Apple verify your identity when you sign in.
  • Analytics and measurement: Google's Firebase Analytics processes app usage and event data on our behalf so we can understand how the Service is used and measure our marketing. Google's handling of this data is governed by Google's Privacy Policy.
  • App stores: The Apple App Store and Google Play process subscription purchases and report subscription status to us.
  • Content catalog providers: To show streaming availability, ratings, and title details, we send title and search queries to third-party catalog data providers. We do not share your identity or account with these providers.

We may also disclose information to comply with legal obligations or lawful requests, or to protect the rights, property, or safety of BitFlinger LLC, our users, or others.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Information is transmitted over encrypted connections and stored securely. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard safeguards.

Data Retention and Deletion

We retain your account information and content for as long as your account is active or as needed to provide the Service.

You can permanently delete your account and all associated data at any time directly in the app. Open Settings → Account → Delete Account and confirm. This immediately and permanently deletes your Bitflinger TV account and all of your data — including your media lists, filters, and settings — and cannot be undone. If you are unable to access the app, you can also request deletion through our Data Deletion page.

Deleting your account does not cancel any subscription. Subscriptions are billed through the Apple App Store or Google Play and must be managed or canceled in your App Store or Google Play account settings. After deletion, we will remove your information except where we are required to retain it to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access and review the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information — instantly in the app under Settings → Account → Delete Account, or through our Data Deletion page
  • Withdraw consent or limit certain processing (this may limit some functionality)

We do not sell personal information, so there is no need to opt out of sale. To exercise any of these rights, contact us using the details below.

Children's Privacy

Our applications are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.

International Users

We are based in the United States and process and store information there. By using the Service, you understand that your information may be transferred to and processed in the United States, which may have data protection laws different from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please visit our Support page or contact us at:

BitFlinger LLC
15833 Mill Creek Blvd, Unit 12082
Mill Creek, WA 98012-9998